SMS

Automated SMS That Reaches Leads at the Right Moment

Trigger SMS through Twilio, Vonage, or Sinch the instant a lead enters a score band or audience — measured, attributed, and privacy-first.

SMS that fires on behaviour, not on a calendar

Generic SMS blasts get ignored. 11metrics lets you trigger text messages from real behaviour — a lead crossing into the Hot band, joining an AI audience cluster, or completing a form — using your own Twilio, Vonage, or Sinch account. Every send is part of an automation flow you can measure.

In the product

See SMS in action.

Fired the moment a lead crosses into the Hot band.

SMS
+971 5X XXX
Hot-lead flow · Twilio
You left something in your cart, Layla.09:14
Here's 10% off if you finish today: 11m.co/go09:14
Just bought it, thanks!09:21
Attributed · Hot-lead flow · Twilio
Capabilities

Everything you need on this channel

Bring your own gateway

Connect Twilio, Vonage, or Sinch and send through the provider you already trust and price.

Behaviour-triggered flows

Fire an SMS the moment a contact enters a score band or audience cluster — no batch exports.

Score-band targeting

Reach only Warm, Hot, or Converted leads so your spend lands on prospects with real intent.

Campaign attribution

SMS sits inside the same timeline as ads, forms, and pages, so each message ties to its source campaign.

Queue-backed delivery

Sends run on a dedicated queue worker, so large flows never block the dashboard or slow down tracking.

Hashed phone numbers

Phone identifiers are SHA256-hashed client-side; plain-text numbers are never stored or searched by value.

Why marketers automate SMS with 11metrics

SMS has unmatched open rates — but only when it is timely and relevant. 11metrics connects SMS to behaviour, not guesswork.

  • Native connectors for Twilio, Vonage, and Sinch
  • Automation flows triggered by score band or audience entry
  • Full attribution alongside paid, organic, and email channels
  • Privacy-first: phone numbers SHA256-hashed before storage
FAQ

Frequently Asked Questions

Which SMS providers does 11metrics support?
You can connect Twilio, Vonage, or Sinch as your sending gateway. 11metrics is gateway-agnostic, so you keep your own account, pricing, and sender IDs while we handle the triggering and attribution.
When are automated SMS messages sent?
SMS is part of automation flows that fire on real behaviour — for example when a contact crosses into the Hot score band, joins an AI audience cluster, or submits a form. Messages are dispatched through a dedicated queue so even large flows stay reliable.
How is phone data protected?
Phone numbers are SHA256-hashed client-side and used only as a canonical lookup key. Plain-text numbers are never searched by value, and the platform uses first-party cookies with no third-party tracking.

Turn every channel into measured revenue.

One privacy-first platform that scores leads, attributes campaigns, and proves ROI across every touchpoint.

Privacy-first by design. No credit card required.